Resolved Issues
Clear Search
No results found. Please try again.
| ID | Description | Version |
|---|---|---|
| 507748 | App file sizes recently have doubled | 2.3.0 |
| 557537 | iZone tables still displayed on Left hand menu and Settings page , when the LiveRes tables integration is disabled on iServe Config portal | 2.3.0 |
| 576988 | Scanning for voucher looks to be trying a second time and displays an error even when voucher is already applied | 2.3.0 |
| 593347 | iZone Toast Messages Clog Screen When Enhanced Search Is Toggled | 2.3.0 |
| 593712 | Basket Should Be Displayed After Logging Into App After Creating Account On The Till | 2.3.0 |
| 615408 | Print X Receipt Again Makes User Select A Printer | 2.3.0 |
| 620645 | Previous value is getting retained in the set price modal for discounts and Open service charge . | 2.3.0 |
| 621209 | Incorrect pricing for product CWCRCRRCC with deeper level nested recipes | 2.3.0 |
| 621944 | Cancelling Card Pay May Show User Unhelpful Toast Message | 2.3.0 |
| 622562 | Account does not close when paying through Charge Ledger when signature printing is supressed | 2.3.0 |
| 623675 | Recipe without standard price is not greyed out | 2.3.0 |
| 624083 | Conflicting Printing Modals | 2.3.0 |
| 624598 | Changes Are Not Reflected Without Clearing Cache And Storage | 2.3.0 |
| 624971 | UI Issue With Double Digit Quantities In The Basket | 2.3.0 |
| 626454 | User Has To Select Table Twice In TOWF After Coming Back Online | 2.3.0 |
| 626462 | Choices And Messages Not Aligned | 2.3.0 |
| 626628 | Menu Does Not Update Back In Stock Choice Until User Signs Out And In Again | 2.3.0 |
| 627500 | User Cannot Access Choices | 2.3.0 |
| 628247 | User Cannot Add Any Items To The Basket After Declining Age Verification Prompt | 2.3.0 |
| 628361 | Network Diagnostics Screen Overlays The Settings Inside The Hamburger Menu | 2.3.0 |
| 628745 | Enter Button is hidden incase of incorrect Loyalty codes | 2.3.0 |
| 629048 | Automation :Money Belt alert is seen when the loyalty is applied | 2.3.0 |
| 618107 | Recipes Rye Test and Hashbrowns UI(outline) is not shown under choices on dojo | 2.3.0 |
| 618450 | Long Recipe Names With Low Stock Changes The Alignment Of The Price | 2.3.0 |
| 630530 | Instruction type items are greyed out under choice menu when not supposed to | 2.3.0 |
| 631387 | On failure payments , account gets closed on iServe | 2.3.0 |
| 633181 | Payment processing spinner freezes while attempting few trigger amounts using Dojo test card | 2.3.0 |
| 634671 | Normal EFT using a Dojo PED is broken leaving to multiple payments for the same account | 2.3.0 |
| 631092 | INC0021326 - Frankie & Benny's - Payment Failed, Processed on iServe (escalated issue) | 2.3.0 |
| 631328 | INC0021351 - AiO Payment issue - Rising Sun | 2.3.0 |
| 631548 | INC0021404 - AiO Payment issue in Guildford | 2.3.0 |
| 631549 | INC0021397 - AiO Payment Issue Reigate | 2.3.0 |
| 631596 | INC0021423 - CardPay Transaction Issue | 2.3.0 |
| 632365 | INC0021426 - Account not showing on Aztec | 2.3.0 |
| 632367 | INC0021487 - Payment not showing in basket after successful payment | 2.3.0 |
| 618897 | INC0020668 - AMEX cards not working in UAT | 2.3.0 |
| 630003 | INC0021232 - Payment issue offline | 2.3.0 |
| 626884 | INC0021042 - Variance reported | 2.3.0 |
| 598396 | Opening a deep nested choice/recipe does not behave correctly | 2.2.5 |
| 612764 | Account Mismatch Error When Going Offline Immediately After Card Payment | 2.2.5 |
| 618113 | The cover count modal gets hidden when the zone table toast messages and table only workflow is enabled | 2.2.5 |
| 623036 | Voucher Shows Incorrectly In The Basket | 2.2.5 |
| 624238 | Discount Not Sent On Cash Payment When Existing Basket Contains Sent Items | 2.2.5 |
| 624577 | Unable to Edit a MLCO choices with one selection made 2 levels deep | 2.2.5 |
| 624783 | Unable to Save account error after cancelling from a Loyalty reward screen | 2.2.5 |
| 625351 | Offline Account Stuck And Cannot Be Accessed On The Till Either | 2.2.5 |
| 625431 | Basket items can appear out of alignment | 2.2.5 |
| 625767 | Edit choice fully not working when Max set | 2.2.5 |
| 603564 | INC0019854 - Investigation for Staff discount not registering | 2.2.4 |
| 609849 | INC0020293 - Loyalty/voucher issue | 2.2.4 |
| 609805 | Theme update toast messages do not display when on PickUp accounts and Pay by Cash screens | 2.2.4 |
| 612769 | CLM error on trying to add a loyalty account with CLM 1.54 installed on site | 2.2.4 |
| 614494 | Merchant receipt never gets printed | 2.2.4 |
| 615211 | Theme update not updating the overpayment status of a payment method correctly | 2.2.4 |
| 615274 | Display Inconsistency In Amounts | 2.2.4 |
| 615346 | User Forced To Interact With The Age Verification Prompt Again To See The Previous Tab | 2.2.4 |
| 615657 | Dojo Large Prices Go Onto Next Line | 2.2.4 |
| 617039 | Message Need Improvement For Multi Line Products | 2.2.4 |
| 618114 | Account does not shows when we Pick Up Table/Account | 2.2.4 |
| 620401 | Search Oddities | 2.2.4 |
| 620529 | Table Required Message Selects Last Product In Basket | 2.2.4 |
| 620537 | Toast Does Not Specify Product Is Takeaway | 2.2.4 |
| 620906 | Discounts Are Misaligned In The Basket | 2.2.4 |
| 620913 | Entering Payment Card Wrong Way Round Causes A Long Wait | 2.2.4 |
| 621137 | Accounts List Does Not Update Until Toggling Between Offline Accounts | 2.2.4 |
| 621764 | Payment lines are not sent from offline account with multiple transactions | 2.2.4 |
| 622744 | Coming back online with an account that has sent account lines causes strange behaviour | 2.2.4 |
| 623177 | App becomes unresponsive after a declined swipe transaction on S1F4 | 2.2.4 |
| 623502 | User cannot redeem the prize for an item | 2.2.4 |
| 532103 | Basket total is not correctly refreshing to include/exclude applied and edited open service charges | 2.2.3 |
| 576136 | Choice menu screen is partially displayed after adding a message to a choice recipe | 2.2.3 |
| 602145 | Enter Button Not Disabled When Trying To Make Overpayments On Ledger Payment | 2.2.3 |
| 615483 | Improvements To Exiting An All Panels Search | 2.2.3 |
| 615631 | User Left With An Offline Table Trapped On The Device | 2.2.3 |
| 615882 | Various Dojo Issues After A Failed Payment | 2.2.3 |
| 615934 | Modal doesnt open on Celery button | 2.2.3 |
| 616753 | Offline account gets created on F4 castle devices when the Cash drawer is set to TRUE and MONEY BELT session has been ended on Till | 2.2.3 |
| 617053 | Unsaved items are not getting added when we pickup an existing table | 2.2.3 |
| 617169 | Potential Mistap Causes Issues When Sending | 2.2.3 |
| 617211 | Payment modal appearing and account not getting closed when selecting sales ledger. | 2.2.3 |
| 617301 | Open Discount Appears To Multiply The Basket Total | 2.2.3 |
| 617550 | Sent account lines can be lost from an account | 2.2.3 |
| 617643 | Add button is disabled when trying to add the nested choices recipes | 2.2.3 |
| 617736 | Open Price And Hire Fee Do Not Prompt For Price And Instead Takes Open Discount Price | 2.2.3 |
| 618585 | Paid Off Account Not Closed OR Can Be Paid Off Multiple Times | 2.2.3 |
| 621960 | Products do not make it to the basket when the discounts are added. | 2.2.3 |
| 622479 | Swipe card not printing merchant receipt (FreedomPay) | 2.2.3 |
| 574206 | App crashes on trying to add a choice item after adding few other items | 2.2.2 |
| 598143 | Editing Product With Choices Takes User To Last Tab | 2.2.2 |
| 598163 | Portion sizes panel flicker for the products for which the panels should not appear | 2.2.2 |
| 600146 | Incorrect Error When No WiFi Is The Problem | 2.2.2 |
| 601728 | Two accounts gets created for the same when offline with TWOF enabled | 2.2.2 |
| 601901 | Copyright Shows 2024 instead of 2025 | 2.2.2 |
| 602075 | User can See Some Of The Screen Behind When Selecting Ledger | 2.2.2 |
| 602484 | Multiple Accounts On A Table Are Not In Order | 2.2.2 |
| 602499 | User Can Enter The Flow To Create An Account On A Table That Has Reached The Maximum Splits | 2.2.2 |
| 603622 | User Cannot Assign Table And Cash Off | 2.2.2 |
| 606685 | Choosing To Pick Up A Table And Cancel Leaves User On The Last Panel Used | 2.2.2 |
| 610687 | FreedomPAy F4 Pro id not found payment issue | 2.2.2 |
| 610901 | App Remains On Payment Error Screen When Declining Signature | 2.2.2 |
| 555089 | Save & sign out with item that must be on table shows on pin screen | 2.2.2 |
| 564835 | Rows Are Not Tall Enough To Display Text Fully | 2.2.2 |
| 612983 | Search results for the same product Normal search and Enhanced search returns different | 2.2.2 |
| 614929 | User Cannot Access Account When Offline | 2.2.2 |
| 615077 | User Can Pay Off Account Multiple Times | 2.2.2 |
| 615370 | Send Items On An Account Not Moved To A Split Table | 2.2.2 |
| 613401 | Refresh issue when the account is closed it does not navigate to the Home Screen with All panels. | 2.2.2 |
| 613799 | Changes to features via iServe Config does not reflect on iServe | 2.2.2 |
| 532103 | Basket total is not correctly refreshing to include/exclude applied and edited open service charges | 2.2.1 |
| 568777 | Few products do not make it to the basket when added quickly | 2.2.1 |
| 594256 | User Cannot Add Products To A PSO Table | 2.2.1 |
| 597115 | Payments Modal Truncated At The Bottom | 2.2.1 |
| 598071 | Portion Is Not Disabled on RN iServe Correctly | 2.2.1 |
| 599012 | Choices Not Displaying In Correct Order | 2.2.1 |
| 599511 | Edited Recipes Shown In The Wrong Order | 2.2.1 |
| 599764 | Cannot Edit Choices for M1M3I1D11stRec From The Basket | 2.2.1 |
| 599797 | User Cannot Add Anything To The Basket | 2.2.1 |
| 599993 | Unable To Save Table Error Shown On Top Of Payments Modal | 2.2.1 |
| 600669 | iServe is not pulling the auto anded panel setting correctly | 2.2.1 |
| 600998 | No option for Edit Price on Hire Fee recipe when added to a Choice product | 2.2.1 |
| 601728 | Two accounts gets created for the samewhen offline with TWOF enabled | 2.2.1 |
| 602212 | Cannot log in after pairing when there is a role with no permissions | 2.2.1 |
| 602398 | Payment Approved Message Does Not Show Until After Removing Card | 2.2.1 |
| 603622 | User Cannot Assign Table And Cash Off | 2.2.1 |
| 604226 | When device is unpaired from Device manager, iServe should return to Available Terminals screen instead of Pairing screen | 2.2.1 |
| 604914 | React native iServe crashes tapping on Network Diagnostics when Liveres api status is 404 | 2.2.1 |
| 605993 | F4 Pro printer not being recognised | 2.2.1 |
| 606261 | User can dismiss the printer modals without pressing done breaking the state | 2.2.1 |
| 606293 | Theme update date and time missing from left hand menu | 2.2.1 |
| 606704 | S1E2 fails to load the menu and loses User PIN after a theme update | 2.2.1 |
| 607237 | User redirected to unpaired login when unpaired | 2.2.1 |
| 608223 | Dojo Error printing undefined | 2.2.1 |
| 608844 | Sales Areas modal showing up after pairing | 2.2.1 |
| 609685 | Choice product reading wrong parent portion | 2.2.1 |
| 609805 | Theme update toast messages do not display when on PickUp accounts and Pay by Cash screens | 2.2.1 |
| 609924 | Add button not doing anything on press | 2.2.1 |
| 609951 | Back button can be pressed keeping lane busy | 2.2.1 |
| 610141 | Unable to enter Manual pairing code | 2.2.1 |
| 610192 | FP Module amounts greater than 1000 throw errors | 2.2.1 |
| 614436 | App crash on print again pressed | 2.2.1 |
| 614923 | User is navigated to unpaired login screen after upgrade from old version to upcoming prod version (2.2.1) | 2.2.1 |
| 568779 | Payment lines are not aligned correctly on the basket | 2.2.0 |
| 570952 | Missing to prompt to Set table when the first product is a Drink | 2.2.0 |
| 572911 | Assigning a table is still challenging | 2.2.0 |
| 574198 | App crashes after logging in and logging out | 2.2.0 |
| 574204 | Login screen displays with a Red banner though the device is not in offline mode | 2.2.0 |
| 574205 | Account modal does not close after a table is assigned on Tablet device | 2.2.0 |
| 574207 | Add Message prompt is not displaying and working correctly | 2.2.0 |
| 575490 | Amount discrepancies between basket and receipts | 2.2.0 |
| 575787 | App displays multiple screens on top of each other when previous actions have been cancelled | 2.2.0 |
| 576123 | Options modal does not display for the first product in basket sometimes | 2.2.0 |
| 576600 | App crashes on tapping Service Charge selection option | 2.2.0 |
| 576657 | PSO table display functionality is broken | 2.2.0 |
| 577067 | Gift Card payments are not working fine | 2.2.0 |
| 577866 | Dojo Screens not clearing on intent with dojo app | 2.2.0 |
| 581862 | Splitting a transaction that has an odd balance (£0.23) iServe charges an extra 1p due to rounding. | 2.2.0 |
| 592958 | WSOD After Unable To Sign In Prompt Shows | 2.2.0 |
| 592966 | User Not Redirected To Home Screen After Cashing Off Account | 2.2.0 |
| 592976 | App Crashed During Card Payment | 2.2.0 |
| 593004 | Panels Are Opened Showing A Random Start Point | 2.2.0 |
| 593036 | Product Messages In Basket Are Slightly Truncated | 2.2.0 |
| 593091 | WSOD After Applying Voucher | 2.2.0 |
| 593146 | Missing Menu Items | 2.2.0 |
| 593346 | User Cannot Go From Normal To All Panels Search | 2.2.0 |
| 593358 | Service Charges Are Only Shown After Sending or When Paying | 2.2.0 |
| 593482 | Icon For Number Of Items In Basket Truncated | 2.2.0 |
| 593909 | Max Allowed Is Null For Choice | 2.2.0 |
| 594020 | Cannot Take Card Payment Lane Is Busy | 2.2.0 |
| 594077 | Permissions Do Not Match The Till | 2.2.0 |
| 594124 | Choices All Show Configures As Non Sellable | 2.2.0 |
| 594253 | User Cannot Use Charge Ledger Payment | 2.2.0 |
| 594407 | App does not pass configuration loader on fresh install | 2.2.0 |
| 595412 | iOS and Android Do Not Match Totals When Splitting Bills | 2.2.0 |
| 595723 | Print modals flicker after coming back from dojo | 2.2.0 |
| 596724 | User can still enter locked panels | 2.2.0 |
| 597104 | Back button is appearing at the top left of the panels | 2.2.0 |
| 597155 | Search showing invalid panels and not navigating after panel selected | 2.2.0 |
| 597900 | Dismissed Auto Log Off Ignored And User Logged Off | 2.2.0 |
| 598367 | Rounding Error On Payment | 2.2.0 |
| 598463 | Confirm prompt is not appearing on Save Offline account | 2.2.0 |
| 598622 | Stock Levels Not Updating | 2.2.0 |
| 599615 | Button Name Discrepancy | 2.2.0 |
| 600486 | No prompt is displayed when unsaved items move from one account/table to another | 2.2.0 |
| 601097 | Products cannot be added when Offline | 2.2.0 |
| 601274 | Mansvc1 Added Randomly To Basket | 2.2.0 |
| 602212 | Cannot log in after pairing when there is a role with no permissions | 2.2.0 |
| 507748 | App file sizes recently have doubled |
| 557537 | iZone tables still displayed on Left hand menu and Settings page , when the LiveRes tables integration is disabled on iServe Config portal |
| 576988 | Scanning for voucher looks to be trying a second time and displays an error even when voucher is already applied |
| 593347 | iZone Toast Messages Clog Screen When Enhanced Search Is Toggled |
| 593712 | Basket Should Be Displayed After Logging Into App After Creating Account On The Till |
| 615408 | Print X Receipt Again Makes User Select A Printer |
| 620645 | Previous value is getting retained in the set price modal for discounts and Open service charge . |
| 621209 | Incorrect pricing for product CWCRCRRCC with deeper level nested recipes |
| 621944 | Cancelling Card Pay May Show User Unhelpful Toast Message |
| 622562 | Account does not close when paying through Charge Ledger when signature printing is supressed |
| 623675 | Recipe without standard price is not greyed out |
| 624083 | Conflicting Printing Modals |
| 624598 | Changes Are Not Reflected Without Clearing Cache And Storage |
| 624971 | UI Issue With Double Digit Quantities In The Basket |
| 626454 | User Has To Select Table Twice In TOWF After Coming Back Online |
| 626462 | Choices And Messages Not Aligned |
| 626628 | Menu Does Not Update Back In Stock Choice Until User Signs Out And In Again |
| 627500 | User Cannot Access Choices |
| 628247 | User Cannot Add Any Items To The Basket After Declining Age Verification Prompt |
| 628361 | Network Diagnostics Screen Overlays The Settings Inside The Hamburger Menu |
| 628745 | Enter Button is hidden incase of incorrect Loyalty codes |
| 629048 | Automation :Money Belt alert is seen when the loyalty is applied |
| 618107 | Recipes Rye Test and Hashbrowns UI(outline) is not shown under choices on dojo |
| 618450 | Long Recipe Names With Low Stock Changes The Alignment Of The Price |
| 630530 | Instruction type items are greyed out under choice menu when not supposed to |
| 631387 | On failure payments , account gets closed on iServe |
| 633181 | Payment processing spinner freezes while attempting few trigger amounts using Dojo test card |
| 634671 | Normal EFT using a Dojo PED is broken leaving to multiple payments for the same account |
| 631092 | INC0021326 - Frankie & Benny's - Payment Failed, Processed on iServe (escalated issue) |
| 631328 | INC0021351 - AiO Payment issue - Rising Sun |
| 631548 | INC0021404 - AiO Payment issue in Guildford |
| 631549 | INC0021397 - AiO Payment Issue Reigate |
| 631596 | INC0021423 - CardPay Transaction Issue |
| 632365 | INC0021426 - Account not showing on Aztec |
| 632367 | INC0021487 - Payment not showing in basket after successful payment |
| 618897 | INC0020668 - AMEX cards not working in UAT |
| 630003 | INC0021232 - Payment issue offline |
| 626884 | INC0021042 - Variance reported |